I would write to Yamaha and point them to this thread. Mention that this forum receive over 300,000 visitors per month so there are a lot of people watching how this pans out. Emphasize that this is not the first time that this has happened with the HS series and point out that it be in Yamaha's best interest to show a little more care and empathy, especially when you consider what might have happened had you not been there at the time!
They want me to send the monitor it at my expense...
Instead of asking you to bear the cost of shipping, it would be more considerate to offer to cover the expense. This would demonstrate Yamaha's commitment to customer safety and also maintain their reputation for excellent customer service
Statistics: Posted by Saul — Wed Jan 29, 2025 5:43 pm